Tickets and products on this storefront are sold by expressv2 (the "Organizer"). When you complete a purchase, your contract is with the Organizer — not with Verimly, which only provides the ticketing technology and payment infrastructure for this storefront.

The Organizer is responsible for the event itself, including its content, schedule, venue, admission conditions, and any changes or cancellation.

Your tickets are delivered by email to the address you provide at checkout. Please make sure it is accurate.

Each ticket contains a unique QR code that admits its holder once, at first scan. Keep your ticket private — anyone with access to the QR code may be able to use it. Tickets that are duplicated, altered, or obtained fraudulently may be refused at entry.

Where seat selection is offered, selected seats are held temporarily during checkout and are only confirmed once your order completes successfully.

The price you see at checkout is the price you pay — no platform fee is added on top. Payments are processed securely by Stripe; your card details are never stored on this storefront.

Refunds are handled by the Organizer in accordance with their refund policy and applicable consumer law. If the event is cancelled, the Organizer is responsible for informing you and processing any refunds due.

Please note that under UK and EU consumer law, the statutory right to cancel distance purchases generally does not apply to leisure-event tickets for a specific date. For any refund request, contact the Organizer using the details in your order confirmation email.

Personal data you provide during checkout is handled as described in the Privacy Policy of this storefront, which you can find linked in the footer.

For questions about the event, your order, or these terms, contact expressv2 via the contact details in your order confirmation email or on this storefront.